The HOP ADA Paratransit Service
The HOP does not discriminate against individuals with disabilities. We comply with Section 223 of the Americans with Disabilities Act of 1990 (ADA) which requires that public entities who operate non-commuter fixed route transportation services also provide complementary paratransit service for individuals unable to use the fixed route system. The HOP Special Transit Service (also referred to as Complementary Paratransit Service or Paratransit Service) is provided to those individuals with disabilities that are prevented from using the fixed route bus system for their particular trip needs.
If you have a disability that hinders your ability to use the Fixed Route Service, call 254-933-3700 and ask for an application for Special Transit Service.
The paratransit system operates within 3/4 mile of each Fixed Route.
Fixed Route ServiceDon’t forget about our Fixed Route Service (FRS)!
Our FRS buses travel routes with regular frequency, and you may be able to use FRS for some or all of your trips. If you are able to use FRS instead of STS for trips, you will find several advantages:
- No need to call ahead for reservations. With FRS, we are ready when you are.
- Same day service is always available on a FRS service day. Unfortunately, we cannot provide same day service on STS.
- No need to schedule a return trip. Just get on the next FRS bus.
- Lower fares. STS fare is $2.00 for each one-way trip. With your STS ID card from the HOP, you can board any of our FRS buses for 50 cents.